【www.shanpow.com--英语作文】
(1) [接待外宾常用英语]酒店英语:前台接待常用英语词汇与句子
在酒店招待中，酒店英语必不可少。在酒店前台，常常会遇到外宾，因此酒店英语显得格外重要。在酒店里所使用的英语，是属于商业性英语，与日常英语略有不同，更加注重礼节。因此，酒店英语必须要遵循一定格式的词汇和句子。
常用接待词汇：
hotel 旅馆；宾馆；酒店；饭店offer 提供；出价bellboy 侍者；饭店里的年轻服务员registration 登记；注册check 检查；支票（n.）list 目录；名单；明细表passport 护照reservation 预订reception desk 接待处tip 小费luggage office 行李房postpone 延期cancel 取消travellers cheque 旅行支票luggage rack 行李架identification card 身份证procedure 手续、程序information desk 问询处procedure fee 手续费fill in the form 填表
常用接待句子：
1. May I...（自己要做什么事时用）
May I have your name, please?请问尊姓大名
May I see your passport, please?请让我看一下您的护照好吗？
May I know your nationality, please?请问您的国籍是什么？
2. Could you...（麻烦客人时用）
Could you fill out the form, please?请您填写这张表格好吗？
Could you write that down, please?请您写下来好吗？
Could you hold the line, please?请不要挂电话好吗？
3. Would you...（询问客人时用）
Would you like tea or coffee?请问您要喝茶还是咖啡？
How long would you like to stay?请问您要逗留多久？
Would you mind sitting here?请问您介意坐在这里吗？
4. Shall I...（提供建议时用）
Shall I draw the curtains?请问需要我把窗帘拉上吗？
Shall I make the reservation for you?请问要我为您安排预约吗？
-----------------看到我算你走运----------------
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(2) [接待外宾常用英语]接待外国客户常用的商务英语
1.Excuse me. Are you Susan Davis from Western Electronics? 对不起，你是来自西方电子公司的苏姗·戴卫斯吗？ 2.Yes, I am. And you must be Mr. Takeshita. 是的，我就是，你一定是竹下先生吧。 3.Pardon me. Are you Ralph Meyers from National Fixtures? 对不起，请问你是从国家装置公司来的雷夫·梅耶史先生吗？ 4.I"m Dennis. I am here to meet you today. 我是丹尼斯，今天我到这里来接你。 5.I"m Donald. We met the last time you visited Taiwan. 我是唐纳德，上次你来台湾时我们见过面。 6.I"m Edwin. I"ll show you to your hotel. 我是爱德温，我带你去旅馆。 7.How was your flight? Was it comfortable? 你坐的班机怎么样？还舒服吗？ 8.It was quite good. But it was awfully long. 班机很好，就是时间太长了。 9.Did you have a good flight? 你旅途愉快吗？ 10.Not really, I"m afraid. We were delayed taking off, and we encountered a lot of bad weather. 不太好，我们起飞延误了，还遭遇了恶劣的气候。 11.How was your flight? 你的航班怎样？ 12.Did you get any sleep on the plane? 你在飞机上睡觉了吗？ 13.Mr. Wagner, do you have a hotel reservation? 华格纳先生，你预订过旅馆吗？ 14.No, I don"t. Will it be a problem? 不，我没有，会有困难吗？ 15.I don"t think so. I know several convenient hotels. Let me make some calls. 我认为没有，我知道有几家便利旅馆，让我打几个电话。 16.I"ve made a reservation at the hotel you used last time. 我已预订了你上次住过的旅馆。 17.We"ve booked a Western-style room for you. 我们已为你订了一间西式的房间。 18.Let"s go to the station to get a train into town. 我们到火车站去乘车进城。 19.Does it take long to get into Taibei from here? 从此地去台北要很久吗？ 20.It"s about an hour. 大概要一个小时。 21.We"ll get a taxi from the station. 我们到火车站乘出租车。 22.There"s a shuttle bus we can use. 我们可搭乘机场班车。 23.I"ve brought my car, so I can drive you to your hotel. 我开车来的，所以我开车送你到旅馆。 24.You must be hungry. Shall we get something to eat? 你一定饿了，我们吃点东西好吗？ 25.That sounds good. Let"s get somethingat the hotel restaurant. I feel a little tired. 那太棒了，我们就到旅馆餐厅吃点东西，我有点累了。 26.Would you like to have some dinner? 你想吃饭吗？ 27.What would you like to eat? 你想吃什么呢？ 28.Can I take you out to dinner? It"ll be my treat. 我带你出去吃饭好吗？这次我请客。 29.If you"re hungry, we can eat dinner now. 如果你饿了，我们现在就去吃饭。 30.Have you had breakfast yet? 你吃过早餐了吗？ 31.Yes. It was delicious. 是的，味道很好。 32Good. Let"s go to the office. 好的，我们去办公室吧。 33.How is your room? 你的房间怎样？ 34.Did you sleep well last night? 你昨晚睡得好吗？ 35.Why don"t we go to the office now? 为何我们现在不去办公室呢？ 36.We"ll start with an orientation video. It runs about 15 minutes. 我们将从一个电视简报开始，大概放15分钟。 37.The tour will take about an hour and a half. We ought to be back here by 3:00. 参观大概要一个半小时，3点钟以前回到这里。 38.Our new product line has been very successful. We"ve expanded the factory twice this year already. 我们新的生产线非常成功，我们今年已把工厂扩展了两倍。 39.I"d like to introduce you to our company. Is there anything in particular you"d like to know? 我将向你介绍我们的公司，你有什么特别想知道的吗？ 40.We have some reports to show you for background information. 我们还有一些报告向你介绍背景资料。 41.Is your factory any different from other plastics factories? 你们工厂和其他塑胶工厂有何差别呢？ 42.Yes, our production speed is almost twice the industry-wide average. 是的，我们的生产速度是其他工厂两倍。 43.I"d like to explain what makes this factory special. 我要向你说明本工厂的特性。 44.This is the most fully-automated factory we have. 这是我们的全自动化工厂。 45.It"s the most up-to-date in the industry. 这是同业中最新型的。 46.We"ve increased our efficiency by 20% through automation. 通过自动化我们的效率增加了20%。 47.Could you tell me the cost of production per unit? 请你告诉我每件成品的生产成本好吗？ 48.I"m afraid I don"t know. Let me ask the supervisor in this section. 恐怕我不知道，让我来询问一下该组的负责人。 49.I"m not really sure about that. Mr. Jiang should know the answer to that. 关于那事我不敢确定，蒋先生应该知道答案。 50.Let me direct that question to the manager. 让我直接问经理好了。 51.I"m not familiar with that part. Let me call someone who is more knowledgeable. 那部分我不熟悉，让我找专业人士来说明。 52.Yes, I"d like to know your daily production. 是的，我想知道你们的日生产额。 53.Is there anything you"d like to know? 你想知道什么？ 54.Is there anything I can explain fully? 有什么事情要我详细说明的吗？ 55.What did you think of our factories? 你认为我们的工厂怎样？ 56.I was impressed very much. 我有深刻的印象。 57.thank you very much for giving us your valuable time. 我们占用了你宝贵的时间，非常感谢。 58.We have a small gift for you to take with you when you leave the factory. 你离开工厂时，我们有件小礼物要送给你。
(3) [接待外宾常用英语]常用的接待英语口语
常用的接待英语口语有哪些呢？小编总结了一些，希望可以对大家有所帮助。
Come in please, Mr.Zhao .It"s good to see you. 请进，赵先生。很高兴见到你。
I"m sorry to be late. 对不起，我迟到了。
Oh, it"s no problem.I"m glad you"ve come. 没关系，你来了我很高兴。
I could not find your house . and I went to a wrong address. 开始我没有找到你的家，我找错了地方。 It"s very kind of you to have invited me.Here is something for you and Mrs.Taylor. 很高兴你邀请了我。我给你及夫人准备了点东西。
How nice of you! What"s in the box? It smells delicious. 你真好！盒子里装的是什么？闻起来真香。
Oh, some Chinese food! It looks really inviting. 噢，是一盒中国菜！看起来真诱人。
It"s Oiled Chicken with Bamboo Shoots,and it"s Sichuan specialty. 这是油淋子鸡，是四川名菜。
Thank you very much .Did you cook it yourself? 非常谢谢你，你自己做的吗？
Yes, here is a gift for Mrs.Taylor. 是的。这是给泰勒夫人准备的一份礼物。
Let me open it What a lovely shell! 我来打开它。多么漂亮的一只贝壳！
We know that Mrs.Taylor is interested in Chinese arts and crafts. so my wife carved the shell herself. 我们知道泰勒夫人对中国工艺品很感兴趣，所以我妻子就亲自雕刻了这只贝壳。
Really? You wife is a great artist.It"s so nice .I"m sure my wife will appreciate it very much. 真的吗？你妻子可是个了不起的艺术家。它真漂亮。肯定我妻子会非常喜欢它。
I"m glad you like it. 你们喜欢它，我非常高兴。
Sit down, please, Make yourself at home. 请坐，随便点
Your room is nice and it"s tastefully decorated. 你的家真漂亮，装饰得真雅致。
Thanks.It"s so hot .Would you like something to drink? 谢谢。天气真热，要喝点什么吗？
Some Pepsi Cola, Please. 请来点百事可乐。
Ok,Here you are.And we"ll have dinner in a few minutes. 行。给你。我们马上就开饭。
Thanks. 谢谢
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