【www.shanpow.com--英文简历】
【一】:商场常用英语情景对话
一、问好 hello/hi 你好
Nice to meet you. 见到你很高兴。 Nice to meet you too. 见到你很高兴。 How are you? 你好吗
I am fine, thank you, and you? 我很好,你呢? I am fine too. 我也很好。 How do you do? 你好。(初次见面问候语) How do you do? 你好。 二、迎宾
Welcome to Prada!
欢迎来到普拉达专卖! 三、打招呼
Good morning, sir/ madam早上好,先生/女士 afternoon下午 evening晚上 What can I do for you?/ May I help you? 您需要什么?
I am looking for/ need/ want to buy a... 我需要买......
Do you have any ...? 你们有......?
I'm just looking/ browsing.我只是随便看看。 四、询问衣服
How are these? 这些怎么样?
This one is great. May I try this on?这款很不错。我可以试试吗?
Sure, the fitting/dressing room is there.当然可以,试衣间在那边。
What's your size/ What size do you want?你穿多大号的?
Size (S, M, L, XL, XXL...)/数字 OK?/ Is it fit? 可以吗/合适吗? The fit isn't good. 尺寸不合适
It is too big/ small. Can I have a larger/ smaller size?
太大了/太小了. 可以给我个大一点/小一点的吗?
I’m sorry, it is out of stock for the time being. 很抱歉,这个暂时缺货。 It fits well. 很适合
How do I look?/ What do you think?/ Does this look good on me? 这件我穿着怎么样?
You look very good. 你看起来很不错。 I will take it. 我要这件。 五、询问价格
How much does it cost/ is it? 这件多少钱? What is the price for this suit/...?这套西装/......多少钱?
5025 yuan/ dollars
It's so expensive./ It costs too much.太贵了 Can you make it cheaper?能便宜些吗?
Can you give me any discount?/ Any discount? 能给我一点折扣吗?
I am afraid I can not do that.
不好意思,我恐怕没办法那样做。 Yeah/ OK, It's on sale. 可以,这件在搞活动。 It's ten/ twenty percent off 打9折/ 8折 Two for one. 买一送一
I want to check out. 我想要结账。
Would you pay with cash or a credit card? 您是现金还是刷卡付款? Do you take traveler's checks? 你们接收旅行支票吗?
Sorry, we don't take checks.抱歉,我们不收支票。
OK, I pay on cash.我付现金。
Here are your changes.这是找您的钱。 六、送别客人
Thanks for your coming. 谢谢您的光临。 Hope to see you again. 欢迎下次光临。 Have a nice day. 祝您有美好的一天。 七、请客人稍等
Please wait a moment, I'll be back right now.请稍等,我很快就回来。
Would you please wait for a while? 请稍等一会。
Just a moment/ munite, please. 请稍等片刻
One moment, please. 请稍等片刻 八、有疑问或不明白时
Pardon me. 抱歉,请再说一遍。 Can you speak a little slower? 能说的慢一点吗?
I'm sorry, I didn't understand you. 抱歉,我没明白您的意思。
I'm afraid I can't explain it in English. 抱歉我不知道用英文该怎么表达它。
补充:一、颜色colour sweater毛衣 white白色 jeans牛仔裤 silver银色 V-neck V形领['kɑːdɪg(ə)n] black黑色 skirt裙子 maroon栗色[mə'ruːn] 四、鞋、包 brown褐色 violet紫红色['vaɪələt] purple紫色 beige米黄色[beiʒ] green绿色 deep green深绿色 yellow黄色 gold金色 blue深蓝色 lime green青橙色[laɪm] red红色 pink粉色 orange橙色 olive green橄榄绿 二、布料fabric 天鹅绒velvet Silk 真丝 Cotton棉 Linen 亚麻 Viscose粘胶 Rabbit hair 兔毛 fiber纤维 Wool 羊毛 Modal 莫代尔
Cashmere 羊绒
Polyester 涤纶 锦纶(尼龙)[,pɒlɪ'estə] Acrylic 腈纶[ə'krɪlɪk]
Spandex 氨纶['spændeks] Leather皮革 三、衣服种类
coat大衣 fur coat裘皮衣
hood风帽 poncho南美披风
jacket西装短外套 suit套装
strapless dress抹胸连衣裙
riding coat轻便大衣 trousers裤子
handbag手提包 attache case公文箱 briefcase公文包 messenger bag斜挎包 shoulder bag单肩包 zero wallet零钱包 purse女士钱包 wallet皮夹 slot插卡夹层 divider分隔板 lining衬里 hinge铰链 buckle带扣 shoulder trap背带 backpack双肩包 school bag书包 key case钥匙包 card wallet卡包 shopping bag购物袋 shoelace鞋带 shoes鞋 sandal凉鞋 shoe polish鞋油
【二】:商场日常英语
第一单元 招呼(Greeting)
在竞争日趋激烈的商业活动中,接待顾客的第一句话,通常是先问好,如"Good morning sir/madam."(先生/女士,早上好。)这是服务业不可缺少的礼
节,。而“May I help you?”(我能为您效劳吗?),更是相当重要的招呼用语,用以激发顾客的购买愿望,从而奠定交易成功的基础。
经典对话1:( C=Customer 顾客 S=Salesclerk 售货员)
S: Can I help you,madam ? 女士,能为您效劳吗?
C: Yes.Can you help me find a lip stick ? 能否帮我选个唇膏?
S: Certainly...How do you like this one? 当然。。。这个怎么样?
对话2:
S: Good mornig,sir.Anything I can do for you? 先生,早上好,能为您效劳吗? C: That's okay.I'm just looking. 没什么,我只是随便看看。
S: Fine.Please take your time. 好的,请慢慢看。
经典对话3:(C=Customer S=Salesclerk)
S: Good afternoon.May I help you? 下午好!能为您效劳吗?
C: No,I'm taken care of by someone. 不必了,我已经有人帮忙了. ( take care of 照顾 )
S: Oh,that's fine.哦,那很好.
经典对话4:
S: Good morning,Mr.Jones.How are you? 早安,琼斯先生.您好吗?
C: Very well,thank you ,and you? 谢谢,我好极了.您怎么样?
S: I'm fine, too.Thanks.What can I do for you? 我也很好,谢谢.您想要些什么呢? C: I want to buy some shampoo. 我想买些洗发香波.
S: Fine...What about these? 好的...这些怎么样? ( what about 怎样 )
第二单元 请再说一遍好吗? Pardon?
有时候我们会听不懂或听不清楚顾客的问题,在这种情况下,就必须懂得如何礼貌地周旋,"Pardon ?"是最简单也是最客气的反问语,意思是:"对不起,请再说
一遍."或者可请懂英语的人来应付,但要避免在听不懂客人所说的话时笑嘻嘻的样子,因为这样是相当没有礼貌的.
一、常用句型:
1、Parodn(me)?/ Beg your pardon? 请再说一遍好吗?
2、I'm sorry,I didn't understand you .抱歉,我不了解您的意思。
3、Would you mind repeating your question ,please ? 麻烦您再说一遍(您的问题),好吗?(repeating 重复,反复)
4、I'm afraid I can't explain it in English .恐怕我没办法用英语解释。(explain 解释,说明)
5、Would you please speak more slowly ? 可否请您讲慢一点?
6、I'm afraid I don't know.恐怕我不知道。
7、Excuse me . What did you say ?抱歉,您说什么?
8、Excuse me .What do you mean by "perfume" ?对不起,您说“perfume”是什么意思?(perfume 香水)
9、Is that so? 是这样吗?
10、I see. 我明白了。
商场英语(商场购物常用句子)
1你穿黄色很漂亮。You look good in yellow
2需要帮助吗?Do you need some help?
3我能帮助您吗?Can I help you with something?
4您穿多大号?What size do you wear?
5这商品很受欢迎。Everbody wears them.
6对不起,我们没有该商品No,Im sorry, we dont
7您穿什么尺寸?What size do you take?
8您喜欢什么颜色?What color do you like?
9在两年的保质期内,如果东西需要修理,我们的服务部会免费为您服务If there is repair work needed within two-year guarantee,out Service Department will see to it free of charge
10正好合适Just right
11这条裙子太短了The skirt is too short.
12牛奶是特价?Is the milk on sale?
13这些产品耐用,不容易损坏They last a lot longer and dont damage as easily. 14正在热卖中Itselling like hot cakes.
15很便宜Its dirt cheap.
16您的信用卡超支了。Your credit card is maxed out.
17这个降价出售,卖10元Its on sle for 10 yuan.
18这是样品Heres a sample
19这是优质产品The quality is excellent
20试衣间在这边The dressing room in this way.
21恐怕不能讲价,本店是明码实价Lets see what it will all cost
23你们必须按照标价卖You must sell according to the price tag.
24可以少算一点吗?Can you come down a little?
25我可以用试衣间吗May Iuse the dressing room?
26这些单卖吗?Are there sold singly?
27我可能穿5号或6号。I could be a size 5 or size 6
28如果我买的多,你可以不可以再便宜一点?Ill be buying more,couldnt you knock off a little bit more?
29这是哪国生产的产品?Which counteryis it made in ?
30这个城市有什么特产?What are the unique products of the city?
31这毛衣会不会缩水?Will this sweater shrink any when washed?
32袖子太短了The sleeves are too short.
33如果咖啡不错的话,我也可以买一些I could also buy some coffee if it is nice. 34还有别的吗?Anything else?
35这一尺寸正好。This is the right size
36这件衬衫的材料是什么?What is the shirt made of ?
37有其他更便宜的吗?Do you have another cheaper one?
38首付是多少?How much do I need to put down
39不知道你们有没有好用的铅笔?I wonder if you have any good pencil
40这个耐穿且不走形。It wears well and keeps its shape
41我穿这个太小了Its too small on me
42这件西装把你的身材很好地衬托出来了。The suit shows your figure off nicely. 43我想买件夹克。Im looking for a jacket .
44恐怕这地我来说太贵了。Im looking for a jacket.
45你能替我包装好吗?Can you wrap it up for me?
46我能用信用卡付款吗?Can I pay bu credit card?
47您穿几号的?Whats your size?
48我可以用这张优惠券吗?Can I use this coupon?
49这件连衣裙你穿正合适。The dress fits you just right
50请拿好发票Heres the receipt
51请到收银台付款Please pay at the cashiers
52这些全部打折出售All these are on sald
53这儿的东西全部8折卖。Everything is 20percent off here
54这条围巾现在是特价吗?Is that scarf on sale now?www.shanpow.com_我们在商场见面英文。
55我们的价格是固定的。Our price is fixed
56这是我们的最低价。Thats the best price we can offer.
57您好,夫人,您要点什么?Hello,what can I do for you ,madam?
58您喜欢哪件T恤衫?Which T-shirt do you like?
59请稍等Just a minute ,please.
60你能给我核实一下吗?Could you check it for me ?
商场英语(基本会话)www.shanpow.com_我们在商场见面英文。
第一节 基本会话
早上好,您要点什么?Good morning. May I help you?
早上好,我只是随便看看。 Good morning. Im just looking around.
好的。如果您愿意,我可能性带您四处看看,向您介绍一些商品。I see. Id be happy to show you around and explain some of our articles to you ,if you like. 您这儿有地图吗?Do you have maps?
是的,有。 Yes ,we do.
我想买一张北京地图。I want to buy a map of Beijing.
给您。Here you are.
二推荐商品
晚上好,先生。您找什么东西吗?Good evening, sir.Are you ollking for something? 这套西服看起来不错。我能试试吗?This suit looks nice.Can I try it on?
当然可以。试衣间在那边。Yes,of course.The dressing room is over there. 这套西服怎么样How about this one?
很好看。你穿正合适。Its very pretty.This suit fits you just right.
请问这套西服多少钱?How much is this suit,please?
1050元. Its1050 yuan.
三提供折扣 优惠
早上好,先生。您买点儿什么?
Good morning,Sir. What can I do for you ?
您这儿有很多玉器,是吗?Youve got a lot of jade articles here,havent you ? 是的,我们是全市最大的玉器经销商。这儿的玉器全部7折卖。您喜欢什么式样的?
Yes,were the largest jade article dealer in the city.Everything is 30 percent off here.What kind do you like?
嗯,我想看一个大小适中,有中国传统图案的玉器。
Well,Id like to see a medium-sized one with traditional Chinese patterns on it. 您看这个怎么样?
Can you lower the price?
行。如果您真喜欢它的话,花200元拿走吧。Sure.If you really like it ,you can take it for two hundred yuan.
四选择商品
你能帮我挑选吗?Would you please help me to make a choice?
当然可以。您喜欢什么式样呢?Certainly.What type of design would you prefer? 我喜欢那个样式。I love that design.
您要大号、中号还是小号?What size do you want large,medium or small? 大号的有吗?How about size L?
我该付多少钱?How much do I owe you ?
总共2000元。Its 2000 yuan altogether.
五付款方式
请问这件衬衫多少钱?How much is this shirt,please?
105元。Its 105yuan.
我能用信用卡付款吗?Can I pay it by credit card?
当然可以。请到付款处处款。Yes,of course.Please pay at the cashiers.
我可以用这张优惠券吗?Can I use this coupon?
抱歉,先生,我们商店不使用优惠券
Im sorry.sir ,we dont accept this coupon in our store .
六商品退货
我想退货Id like to refund this .
您什么时候买的?When did you buy them?
一个月前A month ago.
能看一个你的收据吗?Can I see your receipt?
是的,当然可以。在这儿呢。Yes,of course.Here it is .
对不起,这个不能退,我们给您换个新的。Were sorry,we cant refund it .We willexchange it.
七营业时间
对不起,现在营业吗?Excuse me. Are you open now?
还没有?Not yet.
什么时候营业?What time are you open?
我们的营业时间从上午9点到晚上9点。
Were open from nine a.m to nine p.m
你们几点关门?
What time do you close your store?
我们营业到晚上9点。
Wes open until nine p.m
多谢了。
Thanks a lot.
没什么? Its nothing。
八问路
您能帮我忙吗?Could you do me a favor?
当然 Sure.
针织品部在哪里?Where is the knitwear department?
在三层 Its on the third floor.
文具店在哪里?Where is the stationers stationery shop.
在您的右边。Its on your left.
你能告诉我去火车站的路吗?Can you tell me the way to the railway station? 当然,在红绿灯向左拐。Sure.Turn left at the traffic light.
请问北京饭店在哪里?Ex